Happy employees are productive employees that boost a business’ bottom line. Unhappy employees – well, they’re not only a detriment to your profit margins, but they can also be bad for your reputation and cause high turnover. With the workforce constantly changing, requiring you to modify your management style, there’s plenty of room for error along the way. Rather than wondering whether or not your employees are happy – you may want to keep an eye out for these 5 indications of employee unhappiness.
There’s something about a new hire that makes them extremely eager to learn and perform at their highest level. But everything from empty coffee pots to office gossip can de-motivate your team members. This can mean that employees work more slowly as a result. If you’re noticing a slow down in a formerly productive employee, make an attempt to address the issue right away and find out what is causing the slowdown. According to a recent CIO.com article, 48% of those surveyed don’t feel like their employers understand them. If you take a moment to address your concerns with your employee, not only will your employee be happy that you took a moment to ask about them, but you may be able to nip the problem and restore their lost productivity.
Leaving Work Early.
Charles Dickens once said, “We forge the chains we wear in life.” The average amount of time that an employee stays at a job is decreasing. Millennials don’t want to stay at a position that they’re unhappy with. How can you keep them around? Take note of employees that appear to be leaving early. It might be doctor’s appointment one day, but if the employee appears to be leaving early on a regular basis – this could mean that they’re unhappy with their work situation. Be sure that you’re offering the flexibility that they need and taking the time to understand whether them leaving early is a demand for flexibility or an indication of their level of satisfaction with their work.
Frustration with Technology.
Dell’s “Global Evolving Workforce” study indicates that 3 out of 4 employees believe technology has influenced their productivity output and 41% of those respondents believe having the latest form of workplace technology is very important. Are your workstations aging? Are your users waiting a long time for the IT support team to respond to their tickets? Is your software glitchy and unreliable? Does your server go down often? Look at how your employees respond to these occurrences an if you find that they’re occurring more and more frequently and it’s frustrating your users or you’re receiving multiple complaints about your technology, make a change. There’s no reason to lose a good employee or compromise that employee’s productivity because of outdated technology.
Negative Social Media Posts.
50% of employees are posting about their employer online. Your employees have the ability to make or break your brand, and a lot can be gleaned from their level of happiness in those posts. While not every employee wants to be Facebook friends with their boss, do a little research and make sure that what is visible to you and your organization is positive. While it might be beneficial to implement a social media policy, be sure that you’re not just ignoring the issue entirely. If you do encounter a negative social media post – don’t get mad. You need to do your best to understand why and approach the situation diplomatically, listening to both sides. Employees want to feel listened to and understood and reacting badly to one social media post isn’t a good way to rectify the unhappiness that caused it in the first place.
Decreased Department Morale.
Have you started to notice that one of your departments seems a little… off? 28% of employees report being completely disengaged with their work. If employees aren’t engaged, they can bring down those around them and generally detract from the morale in their department. Be sure to regularly survey your employees to gain a full understanding of their opinion and mood towards their work, coworkers and elements that could be impacting how they feel about their department. These surveys can pinpoint potential issues and help you better understand how your employees are engaging with their work and coworkers.
It’s difficult enough to run a business efficiently, stay within budget, hire, train and continue to grow. Worrying about high turnover and maximum productivity along with employee satisfaction sometimes fall to the wayside. In order to maintain and grow your profits, you need to be sure that you have happy, productive employees. If you haven’t already seen our user satisfaction infographic, be sure to check it out. It’s proof that happy, productive employees are a huge benefit for your business.