Like any business owner, you probably know that maintaining a high quality of life makes a big difference to your working environment. Additionally, you may feel as though your IT systems underpin that quality of life in lots of ways. So when those systems are running smoothly, the quality of life in your business should improve. But how can you achieve those smooth-running systems without a large in-house IT team?
Managed IT services may provide the answer to all your problems. Managed IT involves outsourcing major IT tasks to a Managed Services Provider (MSP). You get all the benefits of a big in-house IT team, at a fraction of the cost. If you haven’t tried using an MSP yet, here’s how doing so could make a big difference to the quality of life in your business.
Speedy helpdesk support
Although your employees are excellent at meeting the demands of their allocated role, technology may not be their forte. If that’s the case, you can use a managed IT service to access speedy helpdesk support.
Helpdesks exist to assist your employees in resolving IT difficulties they face. A common example of this is forgotten passwords.
Around 70 percent of people have more than 10 passwords to remember.
If your employees are going to maintain high cybersecurity standards, they’ll make sure each password is different from the last. As a result, there will probably come a time when they lock themselves out of an important account.
With speedy helpdesk support, your employees can access their accounts quickly when they forget a password. In turn, this reduces their frustrations and maintains a good standard of productivity. As a result, your workplace should feel more harmonious.
Fewer cybersecurity breaches
As a business owner, you have a responsibility to try and prevent such breaches. Additionally, your employees need to share that responsibility with you. Using managed IT services, you can educate your employees on some of the biggest threats they’re facing. This will help them feel empowered to play a part in preventing data loss, which may then make them feel less stressed.
In the first six months of 2019, more than 4.1 billion records were exposed.
When you consider the nature of some of those records, that statistic becomes even more frightening. Lost information such as social security numbers can result in major identity fraud. Exposed credit card numbers can cost consumers thousands of dollars. And if healthcare records are exposed, patients are likely to feel vulnerable.
If using a managed IT service prevents a cyberattack, you’re also preventing some of the events that could cost your business a lot of money. In some cases, preventing those events saves your business’s reputation. This means tensions are less likely to run high at your organization and your employees can proceed with their job in a smooth-running environment.
Did you know that the average person uses around nine apps per month on their cellphone alone? Seeing as some apps are suitable for computers and tablets only, it’s safe to assume that your employees are using more than nine.
Although app use in itself isn’t always a source of stress, it soon becomes so when your employees don’t know how to navigate those that are mandatory for their role. In some cases, the apps they’re using could be more efficient, but they don’t know how to make them so. Office 365 is an excellent example of this. As a suite of apps that has seemingly unending productivity features, it has the potential to make your workplace more efficient. But, you won’t be able to enjoy that efficiency without the right education.
An MSP can help your employees familiarize themselves with apps before they need to start using them. Additionally, they can create guidelines that allow employees to make the most of features that could boost their productivity. As a result, they’ll feel more confident in their roles, which should boost their morale.
Employee onboarding and offboarding can become nightmarish when you don’t structure them properly. If your IT systems rest at the heart of your business, tech difficulties can soon slow both processes down. This can include assigning usernames and passwords for different systems, acclimatizing employees to new apps, and revoking access when they no longer need it.
When you use a managed IT provider, they can perform a lot of these tasks for you. As a result, your employees will have the usernames and passwords they need before they start their role. This means they’re less likely to encounter problems on their first day and can throw themselves into their new job. Additionally, you can use an MSP to help them adjust to the systems they’re using.
Faster onboarding has a positive effect on existing employees too. Although it doesn’t guarantee that your new employees will work at the same speed as existing ones, it does reduce the number of questions they will ask experienced team members. As a result, everyone stands a stronger chance of managing to segue together nicely.
Hard drive failures can result in a massive loss of data. If you haven’t backed your data up at all, that means losing months or years’ worth of work. Or, if you don’t back your data up at timely intervals, you can still lose a lot.
Around 1.8 percent of hard drives failed during the second quarter of 2019.
While that figure may seem small, it’s still significant. And if your hard drive eventually becomes a part of that statistic, all hell could break loose at your workplace.
Using managed IT services to backup that data can prevent the chaos that comes with such losses. As a result, you could prevent periods of frustration at your workplace.
With managed IT, the quality of life at your business could improve significantly. In addition to helping your employees navigate complicated systems, the right provider can prevent negative tech events. Overall, you’ll reduce frustrations and ensure your business remains harmonious.